Frequently Asked Questions

Find answers to the most common questions for drivers and partners using ComparePCO.

For Drivers

What documents do I need to rent a PCO car?

You'll need a valid UK driving licence, a PCO licence (from TfL or equivalent), proof of address, and sometimes proof of insurance.

How do I book a car?

Browse available cars, select your preferred option, and follow the booking process. You can book instantly or request a callback from a partner.

What's included in my rental?

Most rentals include insurance, MOT, servicing, breakdown cover, and sometimes a replacement vehicle. Check each listing for details.

Can I use the car for Uber, Bolt, or other platforms?

Yes, all cars listed are PCO-ready and can be used for Uber, Bolt, Ola, and other private hire platforms.

What if my car breaks down?

All rentals include 24/7 breakdown cover. Contact your rental partner or ComparePCO support for immediate assistance.

How do I return my car?

Return the car to the agreed location, clean and with a full tank (if required). Check your agreement for any specific return instructions.

Can I rent an electric or hybrid vehicle?

Yes, we offer a wide range of electric and hybrid PCO vehicles. Filter your search to find the best options.

For Partners

How do I list my vehicles on ComparePCO?

Register as a partner, complete your business profile, and use the dashboard to add and manage your vehicles.

How do I find drivers for my vehicles?

Your vehicles will be visible to thousands of verified PCO drivers. You can also receive direct booking requests and contact interested drivers.

How are payments handled?

Payments are processed securely through ComparePCO. You'll receive payouts directly to your business account, with clear invoicing and reporting.

What support do I get as a partner?

Partners have access to dedicated support, compliance tools, and marketing resources to help grow your business.

Can I manage my fleet and bookings online?

Yes, the partner dashboard lets you manage vehicles, bookings, payments, and driver communications all in one place.

How do I ensure my vehicles are compliant?

We provide compliance checklists and reminders. Make sure your vehicles have valid MOT, insurance, and PCO licences at all times.

General

How do I contact support?

You can contact us via the Contact Us page, or email support@comparepco.com. We aim to respond within 24 hours.

Is my data safe with ComparePCO?

Yes, we use industry-standard security and comply with UK GDPR. See our Privacy Policy for details.

Where can I find the terms and conditions?

Our Terms & Conditions cover all users, including drivers and partners.