ComparePCO

1. Introduction

ComparePCO Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our vehicle rental platform and services.

This policy applies to all users of our platform, including drivers seeking vehicle rentals and partners providing vehicles. We process personal data in accordance with UK GDPR, the Data Protection Act 2018, and other applicable privacy laws.

2. Data Controller

ComparePCO Limited

Email: privacy@comparepco.com

Phone: +44 (0) 20 1234 5678

Address: [Company Address]

Company Registration: [Registration Number]

Data Protection Officer: dpo@comparepco.com

3. Information We Collect

3.1 Information You Provide

Account Registration:

Full name and contact details (email, phone, address)
Date of birth and age verification
Account credentials (username, password)
Marketing and communication preferences

Driver-Specific Information:

Driving licence details and history
PCO licence information
Identity verification documents
Proof of address documentation
Insurance details and certificates
Background check information

4. Your Privacy Rights

Under UK GDPR and Data Protection Act 2018, you have the following rights:

Right of Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data

Right to Restriction

Limit how we process your data

How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: privacy@comparepco.com
Through your account settings
By calling our support line: +44 (0) 20 1234 5678

5. Data Retention & Deletion

We retain your documents and personal data only for as long as your account remains active on the Platform.

Account Deletion: When you delete your account and notify us that you no longer wish to use the Platform, we will securely delete your documents and personal data within 60 days, except where retention is required by law or legitimate business purposes (e.g., outstanding fines or legal claims).
Legal Obligations: We may retain certain records to comply with tax, accounting, anti-fraud, or other legal requirements.
Security: All retained data is stored using industry-standard security measures to protect against unauthorised access, loss, or misuse.

6. Fines, Penalties & Legal Claims

If you incur a fine, penalty, or legal claim while using the Platform (for example, a speeding ticket or congestion charge), we may process and share your relevant personal data as follows:

Share necessary information with Partners, insurers, authorities, or enforcement agencies to identify the responsible party and facilitate payment or transfer of liability.
Retain records of the fine or penalty until it is resolved and any legal or regulatory retention period has expired.
Notify you via email or in-app communication about the fine, including the amount, issuing authority, and payment instructions where applicable.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Privacy Inquiries

Email: privacy@comparepco.com

Phone: +44 (0) 20 1234 5678

Response time: Within 30 days