Privacy Policy
Last updated: 26 September 2025
1. Introduction
ComparePCO Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our vehicle rental platform and services.
This policy applies to all users of our platform, including drivers seeking vehicle rentals and partners providing vehicles. We process personal data in accordance with UK GDPR, the Data Protection Act 2018, and other applicable privacy laws.
2. Data Controller
ComparePCO Limited
Email: privacy@comparepco.com
Phone: +44 (0) 20 1234 5678
Address: [Company Address]
Company Registration: [Registration Number]
Data Protection Officer: dpo@comparepco.com
3. Information We Collect
3.1 Information You Provide
Account Registration:
- Full name and contact details (email, phone, address)
- Date of birth and age verification
- Account credentials (username, password)
- Marketing and communication preferences
Driver-Specific Information:
- Driving licence details and history
- PCO licence information
- Identity verification documents
- Proof of address documentation
- Insurance details and certificates
- Background check information
4. Your Privacy Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
Right of Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data
Right to Restriction
Limit how we process your data
How to Exercise Your Rights
To exercise any of these rights, contact us at:
- Email: privacy@comparepco.com
- Through your account settings
- By calling our support line: +44 (0) 20 1234 5678
5. Data Retention & Deletion
We retain your documents and personal data only for as long as your account remains active on the Platform.
- Account Deletion: When you delete your account and notify us that you no longer wish to use the Platform, we will securely delete your documents and personal data within 60 days, except where retention is required by law or legitimate business purposes (e.g., outstanding fines or legal claims).
- Legal Obligations: We may retain certain records to comply with tax, accounting, anti-fraud, or other legal requirements.
- Security: All retained data is stored using industry-standard security measures to protect against unauthorised access, loss, or misuse.
6. Fines, Penalties & Legal Claims
If you incur a fine, penalty, or legal claim while using the Platform (for example, a speeding ticket or congestion charge), we may process and share your relevant personal data as follows:
- Share necessary information with Partners, insurers, authorities, or enforcement agencies to identify the responsible party and facilitate payment or transfer of liability.
- Retain records of the fine or penalty until it is resolved and any legal or regulatory retention period has expired.
- Notify you via email or in-app communication about the fine, including the amount, issuing authority, and payment instructions where applicable.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Privacy Inquiries
Email: privacy@comparepco.com
Phone: +44 (0) 20 1234 5678
Response time: Within 30 days
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